Role and purpose
Are you an experienced event host or have a number of years working in the service industry and are looking for an opportunity to support leadership development programmes throughout the year?
Do you have a passion for customer care and a love for ensuring plans are carried out with excellence?
We’re looking for multiple independent Event Hosts that we can call upon to support us in delivering intermittent, one- to three-day events in Wellington. Each event day is approximately 10 hours and includes set up and pack down.
You'll be responsible for overseeing the on-site logistics and working with our Senior Event Producer to ensure our attendees have an experience filled with manaakitanga. Your work will be critical in creating an environment where our attendees receive exceptional service that is grounded in our values and kaupapa.
The Event Host must share our commitment to curiosity and learning in everything we do, as well as commit to Boma’s Behavioural Aspirations.
About Boma
Boma helps organisations build the kind of leadership and culture needed to thrive in the future.
We offer global online cohort-based courses and world-class professional development programmes for current and emerging leaders, executives and directors. We also run E Tipu: The Boma Agri Summit, exploring the future of food and fibre.
We're seeking a hands-on Event Host with proven experience in delivering events in a way that leaves our attendees and speakers feeling like they've received exceptional care.
Responsibilities
The position includes the following duties and responsibilities, and any duties and responsibilities reasonably incidental to those.
Attend pre- and post-event virtual meetings for efficient handover and debrief
Onsite liaison with venue for all needs including equipment, timing, catering, dietary requirements
Onsite liaison with technical provider
Setup and pack down Boma equipment
Greet and support all attendees
Communicate with Senior Event Producer on attendee needs, book sales and debrief items
Manage Slack activation for the cohort during event with provided resources
Activate background music during the programme and on breaks
Clear up and reset attendee assets each day
Support book sales at-event
Provide assistance and manaakitanga to our faculty and facilitators
Oversee and deliver on our Health and Safety Policy and control methods outlined in the comprehensive risk assessment matrix and notify the H&S coordinator of any new hazards
Ability to deliver on provided event plans in line with our values and offer suggestions for improvement
Follow event plans and problem-solve any issues as they arise to ensure the smooth running of the events on the day
The successful candidate
Has 2+ years experience in a similar role or service industry
Is a master communicator, able to connect with customers and the team with huge clarity and in a way that leaves a lasting, positive impression.
Is a natural problem-solver who is always on the lookout for innovative solutions to complex issues.
Has second-to-none attention to detail, ensuring that customer interactions are accurate.
Is able to juggle multiple tasks and priorities while ensuring that customer needs and expectations are met.
Is hands-on and able to lead with initiative and individual contribution.
Approaches challenges with an open mindset, creativity, hunger and lots of energy.
Is able to see other people's points of view and take on board feedback.
Flexible and approachable with a positive attitude
Ability to liaise with a wide range of stakeholders and attendees
Passionate about people’s learning and development
Availability in your local area for the following events is required:
Dare To Lead™ Wellington: May 15-16
Dare To Lead™ Wellington: September 18-20
The Event Host will need their own cell phone and laptop.
Where you’ll work from
Pre- and post-event meetings will be held via Zoom; otherwise, work will take place in the city where the event is held.
Diversity and inclusion
At Boma we are committed to a diverse workforce that reflects Aotearoa and welcome applicants from all backgrounds. If you have any support or access requirements, please tell us when you apply so that we can assist you through the recruitment process.
How to apply
If this role sounds like the right fit for you please submit your CV and cover letter to [email protected].
